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Operations and Maintenance

   

Responsibilities

The Public Works Operations and Maintenance Division is responsible for maintenance of the streets and storm drainage infrastructure.

 

Repairs

The Operations and Maintenance Division maintains and repairs streets, sidewalks, signs, signals, street lights, and storm drainage in the right of way. If you notice any of the following maintenance / repair issues, please report your concern to the Public Works Department. If your concern needs prompt attention, please call the Public Works Department at (253) 835-2700, Monday through Friday from 8:00 am to 5:00 pm or the after-hours call-out service at 1 (800) 400-0749 on the evenings, weekends, and holidays. 

  • Potholes (response is usually within 24 hours)
  • Hazardous road conditions
  • Downed or damaged stop or yield signs 
  • Fallen trees in the right of way 
  • Right of way vegetation control 
  • Litter control issues 
  • Sidewalk concerns
  • Flooding
  • Pollution
  • Traffic Signal Malfunction
  • Street Light Outage

 

Snow / Ice Control

Roadways

City crews perform ice prevention / remediation and snow removal on all public roadways. Priority is given to major arterials. Residential roadways are treated once the arterials are clear.

 

Snow Removal Map

Ice Control / Brine Hot spot Map

 

Sidewalks

Adjacent property owners are responsible for clearing adjacent sidewalks

 

Street Sweeping

The city hires a contractor to completing street sweeping. Frequency varies from monthly (arterial streets) to quarterly (residential streets). Find your Section on the map. Then look at the schedule to see when your area will be swept.

 

Street sweeping map

Street sweeping schedule

 

 


 

Department: 

Contact

Desiree Winkler, P.E.
Deputy Public Works Director
Email
Ph: 253-835-2711
 

Administrative Team
Email
Ph: 253-835-2700

 

33325 8th Ave. S.
Federal Way, WA  98003
Hours
Monday - Friday
8:00 am - 5:00 pm


Report a Concern

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​Not sure if Public Works handles it? Check out our Who Do I Contact? guide


For water or sewer problems, contact:

Lakehaven Water and Sewer District, at (253) 941-1516

To report a gas odor, or a power outage, contact:

Puget Sound Energy, at (888) 225-5773

To report trees near a powerline or fallen on a powerline, needing to be trimmed:

Puget Sound Energy, at (888) 225-5773